Obstacles to the adoption of electronic commerce in SMEs in Ciudad Juárez

Obstacles to the adoption of electronic commerce in SMEs in Ciudad Juárez

ICTs offer various capabilities such as electronic commerce, which allows a company to position itself internationally without the need for a physical establishment, in other words, borders are crossed through electronic means without the need to do so physically [1]. Research on the use and adoptio...

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Autores principales: Martínez Romero, Javier, Delgado Gil De Arana, Miguel Antonio
Formato: Online
Lenguaje:spa
Publicado: Universidad Autónoma de Baja California 2023
Acceso en línea:https://recit.uabc.mx/index.php/revista/article/view/177
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id recit-article-177
record_format ojs
institution RECIT
collection OJS
language spa
format Online
author Martínez Romero, Javier
Delgado Gil De Arana, Miguel Antonio
spellingShingle Martínez Romero, Javier
Delgado Gil De Arana, Miguel Antonio
Obstacles to the adoption of electronic commerce in SMEs in Ciudad Juárez
author_facet Martínez Romero, Javier
Delgado Gil De Arana, Miguel Antonio
author_sort Martínez Romero, Javier
title Obstacles to the adoption of electronic commerce in SMEs in Ciudad Juárez
title_short Obstacles to the adoption of electronic commerce in SMEs in Ciudad Juárez
title_full Obstacles to the adoption of electronic commerce in SMEs in Ciudad Juárez
title_fullStr Obstacles to the adoption of electronic commerce in SMEs in Ciudad Juárez
title_full_unstemmed Obstacles to the adoption of electronic commerce in SMEs in Ciudad Juárez
title_sort obstacles to the adoption of electronic commerce in smes in ciudad juárez
description ICTs offer various capabilities such as electronic commerce, which allows a company to position itself internationally without the need for a physical establishment, in other words, borders are crossed through electronic means without the need to do so physically [1]. Research on the use and adoption of ICTs in Mexican SMEs show that its use is incipient [2]. The SME sector plays a crucial role in economic development, poverty reduction and job creation in developing economies [3], on the other hand, large companies are the ones that adopt these technologies the most, which generates an alert by increasing the competitiveness gap compared to SMEs, which is why it is vitally important that this sector adopt ICT [4]. In this sense, the objective of this research is to analyze the obstacles to the adoption of electronic commerce by SMEs in Ciudad Juárez. With information from a sample of 72 companies to which a questionnaire containing questions on eleven obstacles to ICT adoption is applied, the frequency of these obstacles is shown, as well as a factor analysis that shows the relationship between said obstacles. The results show that electronic commerce continues to be an ICT little adopted, although there is evidence of greater use than in the past. Variables associated with management support, capital, and infrastructure are those that are perceived as the greatest obstacles to the adoption of electronic commerce, which reinforces findings from other studies.
publisher Universidad Autónoma de Baja California
publishDate 2023
url https://recit.uabc.mx/index.php/revista/article/view/177
_version_ 1792095375925968896
spelling recit-article-1772024-02-13T02:50:36Z Obstacles to the adoption of electronic commerce in SMEs in Ciudad Juárez Los obstáculos a la adopción del comercio electrónico en las PYME de Ciudad Juárez Martínez Romero, Javier Delgado Gil De Arana, Miguel Antonio Tecnologías de la información Comercio electrónico Pequeñas y medianas empresas Adopción tecnológica Ciudad Juárez Information technologies Electronic commerce Small and medium-sized companies Technological adoption Ciudad Juárez ICTs offer various capabilities such as electronic commerce, which allows a company to position itself internationally without the need for a physical establishment, in other words, borders are crossed through electronic means without the need to do so physically [1]. Research on the use and adoption of ICTs in Mexican SMEs show that its use is incipient [2]. The SME sector plays a crucial role in economic development, poverty reduction and job creation in developing economies [3], on the other hand, large companies are the ones that adopt these technologies the most, which generates an alert by increasing the competitiveness gap compared to SMEs, which is why it is vitally important that this sector adopt ICT [4]. In this sense, the objective of this research is to analyze the obstacles to the adoption of electronic commerce by SMEs in Ciudad Juárez. With information from a sample of 72 companies to which a questionnaire containing questions on eleven obstacles to ICT adoption is applied, the frequency of these obstacles is shown, as well as a factor analysis that shows the relationship between said obstacles. The results show that electronic commerce continues to be an ICT little adopted, although there is evidence of greater use than in the past. Variables associated with management support, capital, and infrastructure are those that are perceived as the greatest obstacles to the adoption of electronic commerce, which reinforces findings from other studies. Las TIC ofrecen diversas capacidades como el comercio electrónico, que permite a una empresa un posicionamiento internacional sin la necesidad de un establecimiento físico, dicho de otra manera, a través de medios electrónicos se cruzan fronteras sin la necesidad de hacerlo de manera física [1]. Las investigaciones sobre el uso y adopción de TIC en las PYME mexicanas muestran que el uso es incipiente [2]. El sector PYME juega un papel crucial en el desarrollo económico, la reducción de pobreza y la creación de empleo en las economías en desarrollo [3], por otro lado, las empresas grandes son las que más adoptan dichas tecnologías lo cual generan una alerta al incrementar la brecha de competitividad en comparación con las PYME, por lo cual es de vital importancia que este sector adopte las TIC [4]. En este sentido, el objetivo de esta investigación es analizar los obstáculos a la adopción del comercio electrónico por parte de las PYME de Ciudad Juárez. Con información de una muestra de 72 empresas a las que se aplica un cuestionario que contiene preguntas sobre once obstáculos a la adopción de TIC, se muestran la frecuencia de dichos obstáculos, así como también se presenta un análisis factorial que muestra la relación entre dichos obstáculos. Los resultados muestran que el comercio electrónico sigue siendo una TIC poco adoptada, aunque hay evidencia sobre un mayor uso que en el pasado. Variables asociadas al apoyo de la gerencia, capital, e infraestructura son las que se perciben como los mayores obstáculos a la adopción del comercio electrónico, lo cual refuerza hallazgos de otros estudios. Universidad Autónoma de Baja California 2023-09-11 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf text/html text/xml https://recit.uabc.mx/index.php/revista/article/view/177 10.37636/recit.v6n3e177 REVISTA DE CIENCIAS TECNOLÓGICAS; Vol. 6 No. 3 (2023): July-September; e177 REVISTA DE CIENCIAS TECNOLÓGICAS; Vol. 6 Núm. 3 (2023): Julio-Septiembre; e177 2594-1925 spa https://recit.uabc.mx/index.php/revista/article/view/177/454 https://recit.uabc.mx/index.php/revista/article/view/177/455 https://recit.uabc.mx/index.php/revista/article/view/177/456 Copyright (c) 2023 Javier Martínez Romero, Miguel Antonio Delgado Gil De Arana https://creativecommons.org/licenses/by/4.0

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