Experiments in Total Quality Management at the Autonomous University of Chihuahua’s School of Animal Husbandry. A Case Study

Experiments in Total Quality Management at the Autonomous University of Chihuahua’s School of Animal Husbandry. A Case Study

Presented here are experiments and results obtained by the School of Animal Husbandry of the Autonomous University of Chihuahua (UACH), Mexico, after implementing a quality-management system. The methodology was based on a process of strategic planning, with the use of models for the quality of...

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Bibliografiske detaljer
Hovedforfatter: Aranda Gutiérrez, Heriberto
Format: Online
Sprog:spa
eng
Udgivet: REDIE es una publicación del Instituto de Investigación y Desarrollo Educativo (IIDE). 2006
Online adgang:https://redie.uabc.mx/index.php/redie/article/view/144
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Summary:Presented here are experiments and results obtained by the School of Animal Husbandry of the Autonomous University of Chihuahua (UACH), Mexico, after implementing a quality-management system. The methodology was based on a process of strategic planning, with the use of models for the quality of official state, national, and international organizations. There was improvement in the performance of 25 indicators related with teaching, research, extension and administrative activities. It was concluded that by strategically focusing the management of the upper-level agricultural educational institutions concerning quality, their processes and results were improved, and that this is compatible with institutional development.

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