A knowledge management model for graduate development

A knowledge management model for graduate development

The aim of this paper is to present a model for administrative knowledge management for the Graduate Support Division of the Instituto Politécnico Nacional (IPN). This administrative unit is important because it is responsible for managing the institution’s academic services at graduate level. A qua...

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Huvudupphovsmän: Bustos Farías, Eduardo, Cerecedo Mercado, María Trinidad, García González, María de Jesús
Materialtyp: Online
Språk:spa
Publicerad: REDIE es una publicación del Instituto de Investigación y Desarrollo Educativo (IIDE). 2016
Länkar:https://redie.uabc.mx/index.php/redie/article/view/579
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spelling redie-article-5792020-12-14T19:29:55Z A knowledge management model for graduate development Modelo de gestión de conocimiento para el desarrollo del posgrado Bustos Farías, Eduardo Cerecedo Mercado, María Trinidad García González, María de Jesús Administración universitaria investigación cualitativa tecnologías de la información y la comunicación The aim of this paper is to present a model for administrative knowledge management for the Graduate Support Division of the Instituto Politécnico Nacional (IPN). This administrative unit is important because it is responsible for managing the institution’s academic services at graduate level. A qualitative methodology was used based on in-depth interviews with graduate-level directors, experts in knowledge management and members of the institution. The results obtained support the use of administrative management tools based on Information Technology (IT), such as the design of a comprehensive dashboard, and the proposal that knowledge management processes be automated with digital repositories. The model identifies factors such as the relationships between people, technology, administrative knowledge and knowledge management processes, and is formed with innovative administrative contributions. El objetivo de este artículo es presentar un modelo de gestión del conocimiento administrativo para la División de Apoyo al Posgrado del Instituto Politécnico Nacional (IPN). La importancia de esta unidad administrativa radica en que es la responsable de la gestión de los servicios escolares del posgrado del instituto. Se utilizó la metodología cualitativa basada en entrevistas a profundidad a directivos de nivel posgrado, a expertos en gestión del conocimiento (GC) y actores institucionales. Los resultados obtenidos permiten recomendar el uso de herramientas de gestión administrativa basadas en Tecnologías de la Información, como el diseño de un tablero de mando integral y la propuesta de automatizar los procesos de gestión del conocimiento con repositorios digitales. El modelo identifica factores como las relaciones de las personas, la tecnología, el conocimiento administrativo y los procesos de GC, constituyéndose en aportaciones de administración innovadoras. REDIE es una publicación del Instituto de Investigación y Desarrollo Educativo (IIDE). 2016-01-04 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion text/html application/pdf https://redie.uabc.mx/index.php/redie/article/view/579 Revista Electrónica de Investigación Educativa; Vol. 18 No. 1 (2016) Revista Electrónica de Investigación Educativa; Vol. 18 Núm. 1 (2016) 1607-4041 spa https://redie.uabc.mx/index.php/redie/article/view/579/1326 https://redie.uabc.mx/index.php/redie/article/view/579/1342 Derechos de autor 2019 Revista Electrónica de Investigación Educativa
institution REDIE
collection OJS
language spa
format Online
author Bustos Farías, Eduardo
Cerecedo Mercado, María Trinidad
García González, María de Jesús
spellingShingle Bustos Farías, Eduardo
Cerecedo Mercado, María Trinidad
García González, María de Jesús
A knowledge management model for graduate development
author_facet Bustos Farías, Eduardo
Cerecedo Mercado, María Trinidad
García González, María de Jesús
author_sort Bustos Farías, Eduardo
title A knowledge management model for graduate development
title_short A knowledge management model for graduate development
title_full A knowledge management model for graduate development
title_fullStr A knowledge management model for graduate development
title_full_unstemmed A knowledge management model for graduate development
title_sort knowledge management model for graduate development
description The aim of this paper is to present a model for administrative knowledge management for the Graduate Support Division of the Instituto Politécnico Nacional (IPN). This administrative unit is important because it is responsible for managing the institution’s academic services at graduate level. A qualitative methodology was used based on in-depth interviews with graduate-level directors, experts in knowledge management and members of the institution. The results obtained support the use of administrative management tools based on Information Technology (IT), such as the design of a comprehensive dashboard, and the proposal that knowledge management processes be automated with digital repositories. The model identifies factors such as the relationships between people, technology, administrative knowledge and knowledge management processes, and is formed with innovative administrative contributions.
publisher REDIE es una publicación del Instituto de Investigación y Desarrollo Educativo (IIDE).
publishDate 2016
url https://redie.uabc.mx/index.php/redie/article/view/579
_version_ 1715723541866872832

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