Diagnostic usability strategies for interactive spaces in socio-technical environments: a comparative review

This work intends to carry out a comparative review of three usability diagnostic experiences for interactive spaces in socio-technical environments. The first, was produced for the air traffic control tower of the International Airport of Mexico City (AICM); the second, for the metalworking worksho...

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Autores principales:	Murga González, Alejandro Daniel, Ayala Macías, Elvia Guadalupe, Becerril Mendoza, Vladimir, Rosas Burgos, Karina, Almejo Ornelas, Alberto
Formato:	info:eu-repo/semantics/article
Lenguaje:	spa
Publicado:	Universidad Autónoma de Baja California 2019
Materias:	Interactive space User centred design Usability Diagnosis Socio-technical systems Espacio interactivo Diseño Centrado en el Usuario Usabilidad Diagnóstico Sistemas socio-técnicos.
Acceso en línea:	https://recit.uabc.mx/index.php/revista/article/view/2oeydt1
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id	repositorioinstitucional-20.500.12930-6972
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spelling	repositorioinstitucional-20.500.12930-69722023-05-09T14:35:08Z Diagnostic usability strategies for interactive spaces in socio-technical environments: a comparative review Estrategias de diagnóstico de usabilidad para espacios interactivos en ambientes socio-técnicos: una revisión comparativa Murga González, Alejandro Daniel Ayala Macías, Elvia Guadalupe Becerril Mendoza, Vladimir Rosas Burgos, Karina Almejo Ornelas, Alberto Interactive space User centred design Usability Diagnosis Socio-technical systems Espacio interactivo Diseño Centrado en el Usuario Usabilidad Diagnóstico Sistemas socio-técnicos. This work intends to carry out a comparative review of three usability diagnostic experiences for interactive spaces in socio-technical environments. The first, was produced for the air traffic control tower of the International Airport of Mexico City (AICM); the second, for the metalworking workshops of a particular enterprise; and the third, for the neighborhood of Valle de San Pedro, Tijuana. This comparison aims to determine what an interactive space is, what the qualities that define it are, and how they can be measured. For this, the three cases will be presented, their functions will be contrasted, and their similarities will be determined to detect the generic interaction qualities. This is intended to achieve a transdisciplinary understanding for the optimization of socio-technical environments, which until now have been addressed from the perspective of risk -ergonomic, psychosocial and organizational- but not from the ease of use, a quality that covers more properly the phenomenon of interaction and understanding of user requirements. The impact of this work is expected to provide better guidelines for User Centered Design (UCD) in the fields of engineering, product design, and urban design. Este trabajo tiene como intención realizar una revisión comparativa de tres experiencias de diagnóstico de usabilidad para espacios interactivos en ambientes socio-técnicos. La primera, generada para la torre de control de tráfico aéreo del Aeropuerto Internacional de la Ciudad de México (AICM); la segunda, para los talleres de metalmecánica de una empresa particular; y la tercera, para el fraccionamiento de Valle de San Pedro, Tijuana. Dicha comparación pretende determinar qué es un espacio interactivo, cuáles son las cualidades que lo definen, y cómo pueden ser medidas. Para ello se presentarán los tres casos, se contrastarán sus funciones, y se determinarán sus similitudes para detectar las cualidades genéricas de interacción. Con esto se pretende llegar a un entendimiento transdisciplinar para la optimización de los ambientes socio-técnicos, los cuales hasta ahora se han abordado desde la perspectiva de riesgos -ergonómicos, psicosociales y organizacionales-, pero no desde la facilidad de uso, cualidad que abarca más apropiadamente el fenómeno de la interacción y el entendimiento de los requerimientos de usuario. Se espera que el impacto de este trabajo dé mejores pautas para el Diseño Centrado en el Usuario (DCU) en campos de la ingeniería, el diseño de producto, y diseño urbano. 2019-10-30 2021-06-03T03:52:15Z 2021-06-03T03:52:15Z info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion https://recit.uabc.mx/index.php/revista/article/view/2oeydt1 10.37636/recit.v24153158 https://hdl.handle.net/20.500.12930/6972 spa https://recit.uabc.mx/index.php/revista/article/view/2oeydt1/21 https://recit.uabc.mx/index.php/revista/article/view/2oeydt1/html https://recit.uabc.mx/index.php/revista/article/view/2oeydt1/2OEyDT1 Copyright (c) 2020 Murga González Alejandro Daniel, Ayala Macías Elvia Guadalupe, Becerril Mendoza Vladimir, Rosas Burgos Karina, Almejo Ornelas Alberto http://creativecommons.org/licenses/by/4.0 application/pdf text/html application/xml Universidad Autónoma de Baja California REVISTA DE CIENCIAS TECNOLÓGICAS; Vol. 2 No. 4 (2019); 153-158 REVISTA DE CIENCIAS TECNOLÓGICAS; Vol. 2 Núm. 4 (2019); 153-158 2594-1925
institution	Repositorio Institucional
collection	DSpace
language	spa
topic	Interactive space User centred design Usability Diagnosis Socio-technical systems Espacio interactivo Diseño Centrado en el Usuario Usabilidad Diagnóstico Sistemas socio-técnicos.
spellingShingle	Interactive space User centred design Usability Diagnosis Socio-technical systems Espacio interactivo Diseño Centrado en el Usuario Usabilidad Diagnóstico Sistemas socio-técnicos. Murga González, Alejandro Daniel Ayala Macías, Elvia Guadalupe Becerril Mendoza, Vladimir Rosas Burgos, Karina Almejo Ornelas, Alberto Diagnostic usability strategies for interactive spaces in socio-technical environments: a comparative review
description	This work intends to carry out a comparative review of three usability diagnostic experiences for interactive spaces in socio-technical environments. The first, was produced for the air traffic control tower of the International Airport of Mexico City (AICM); the second, for the metalworking workshops of a particular enterprise; and the third, for the neighborhood of Valle de San Pedro, Tijuana. This comparison aims to determine what an interactive space is, what the qualities that define it are, and how they can be measured. For this, the three cases will be presented, their functions will be contrasted, and their similarities will be determined to detect the generic interaction qualities. This is intended to achieve a transdisciplinary understanding for the optimization of socio-technical environments, which until now have been addressed from the perspective of risk -ergonomic, psychosocial and organizational- but not from the ease of use, a quality that covers more properly the phenomenon of interaction and understanding of user requirements. The impact of this work is expected to provide better guidelines for User Centered Design (UCD) in the fields of engineering, product design, and urban design.
format	info:eu-repo/semantics/article
author	Murga González, Alejandro Daniel Ayala Macías, Elvia Guadalupe Becerril Mendoza, Vladimir Rosas Burgos, Karina Almejo Ornelas, Alberto
author_facet	Murga González, Alejandro Daniel Ayala Macías, Elvia Guadalupe Becerril Mendoza, Vladimir Rosas Burgos, Karina Almejo Ornelas, Alberto
author_sort	Murga González, Alejandro Daniel
title	Diagnostic usability strategies for interactive spaces in socio-technical environments: a comparative review
title_short	Diagnostic usability strategies for interactive spaces in socio-technical environments: a comparative review
title_full	Diagnostic usability strategies for interactive spaces in socio-technical environments: a comparative review
title_fullStr	Diagnostic usability strategies for interactive spaces in socio-technical environments: a comparative review
title_full_unstemmed	Diagnostic usability strategies for interactive spaces in socio-technical environments: a comparative review
title_sort	diagnostic usability strategies for interactive spaces in socio-technical environments: a comparative review
publisher	Universidad Autónoma de Baja California
publishDate	2019
url	https://recit.uabc.mx/index.php/revista/article/view/2oeydt1
_version_	1792609848092786688

Diagnostic usability strategies for interactive spaces in socio-technical environments: a comparative review

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